The COVID-19 pandemic, with its impact on the capacity of healthcare systems to adequately care for and support the communities they serve, intensified the feeling of uncertainty that often characterises the life of transplant patients. The webinar “Coping with Uncertainty during the COVID-19 pandemic”, developed in collaboration with several transplant patient organisations, was held on April 27, 2020 and was an opportunity for healthcare professionals and patient representatives to exchange their concerns, expectations and suggestions.